Privacy Policy
Last updated: December 2025
1. Introduction
IronOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management platform and related services.
2. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email, phone number)
- Billing information and payment details
- Physical address (for gym owners)
- Membership and access history
- Emergency contact information
Usage Information
We automatically collect certain information when you use our platform:
- Device and browser information
- IP address and location data
- Access times and facility entry logs
- Interaction with our platform features
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our gym management services
- Process membership payments and billing
- Control access to gym facilities via door access systems
- Send service-related communications
- Improve our platform and develop new features
- Comply with legal obligations
- Protect against fraud and unauthorized access
4. Information Sharing
We may share your information with:
- Gym Owners: Your membership information is shared with the gym(s) you join
- Service Providers: Third parties that help us operate our platform (payment processors, access control systems, email services)
- Insurance Programs: If you participate in programs like SilverSneakers, we share visit data as required
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may also retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability
To exercise these rights, please contact us at privacy@ironos.fitness
8. Third-Party Services
Our platform integrates with third-party services including Stripe (payments), Kisi (access control), and Clerk (authentication). These services have their own privacy policies, and we encourage you to review them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@ironos.fitness